“I am writing this letter on behalf of Ms. Undhagen, MBA, Realtor for West USA Realty. A friend who said “She will go the distance and then just keep going for you until all your needs are met” referred Ms. Undhagen to me. I must admit I was surprised and amazed to experience the truth of my friend’s statement.
Ms. Undhagne is by far one of the most professional and well-eduated realtors I have worked with in Phoenix, Arizona. She is attentive to details yet aware of local and national housing trends and the impact of these trends on both buyers and sellers. What struck me most profoundly was Ms. Undhagen’s ability to take current housing market information and translate that information into understandable terms while at the same time, explaining the consequences of each decision I needed to make. Here support was unyielding and invaluable to me.
From walking me through the MLS listing to handing me the keys to my new house, Ms. Undhagen maintained impeccable ethics. She communicates clearly, directly and most importantly, honestly. Her follow through through was always timely and accurate. She returns calls, texts and emails as quickly as possible without it ever seeming like a burden. At one point in making an offer, my anxiety was raising and she gently guided me through the process, reminding me of when I could cancel the contract and reassuring me that she would respect my decisions. I felt that she truly wanted me to purchase a house that would become my perfect home.
Ms. Undhagen’s ability to problem solve is another skill and strength. She is fearless and unstoppable when problems arise. She will resolve the problem herself or she will find someone who can resolve the problem. Therefore, she maintains a long list of professional contractors, mortgage lenders, home inspectors, termite companies, etc. who are as trustworthy as she.
My appreciation and admiration for Ms. Undhagen is inexpressible. If it were not for her and her professionalism, my children and myself would not have a perfectly stable home today. We needed a home immediately and she guided me through every option and every barrier to make this happen as quickly as possible. I cannot thank her enough for showing up through out this process with her ethics, commitment, timely responses and vast knowledge to stabilize my family.”