“I am writing this letter on behalf of Ms. Undhagen, MBA, Realtor for West USA Realty. A friend who said “She will go the distance and then just keep going for you until all your needs are met” referred Ms. Undhagen to me. I must admit I was surprised and amazed to experience the truth of my friend’s statement.
Ms. Undhagne is by far one of the most professional and well-eduated realtors I have worked with in Phoenix, Arizona. She is attentive to details yet aware of local and national housing trends and the impact of these trends on both buyers and sellers. What struck me most profoundly was Ms. Undhagen’s ability to take current housing market information and translate that information into understandable terms while at the same time, explaining the consequences of each decision I needed to make. Here support was unyielding and invaluable to me.
From walking me through the MLS listing to handing me the keys to my new house, Ms. Undhagen maintained impeccable ethics. She communicates clearly, directly and most importantly, honestly. Her follow through through was always timely and accurate. She returns calls, texts and emails as quickly as possible without it ever seeming like a burden. At one point in making an offer, my anxiety was raising and she gently guided me through the process, reminding me of when I could cancel the contract and reassuring me that she would respect my decisions. I felt that she truly wanted me to purchase a house that would become my perfect home.
Ms. Undhagen’s ability to problem solve is another skill and strength. She is fearless and unstoppable when problems arise. She will resolve the problem herself or she will find someone who can resolve the problem. Therefore, she maintains a long list of professional contractors, mortgage lenders, home inspectors, termite companies, etc. who are as trustworthy as she.
My appreciation and admiration for Ms. Undhagen is inexpressible. If it were not for her and her professionalism, my children and myself would not have a perfectly stable home today. We needed a home immediately and she guided me through every option and every barrier to make this happen as quickly as possible. I cannot thank her enough for showing up through out this process with her ethics, commitment, timely responses and vast knowledge to stabilize my family.”
“It was a pleasure to work with Osa Undhagen on the sale of our home in Gilbert in January 2014. We purchased this same home in May, 2004 with Osa as oor realtor. Once we decided to sell out home and move out of state, Osa was the first person that I called to discuss the sale.
Osa is one of the most professional and honest real estate agents I have ever worked with. Without Osa’s help it would have been a difficult sale. I wish we would have had her as our agent for our new home because our buying agent was not as professional. Any home owner that uses Osa as their realtor will be blessed.”
“I have had the pleasure of working with Osa Undhagen for 5 years. I have worked with hundreds of realtors all over the valley and many parts of California. So is by far the most professional and ethical real estate agent I have come across in over 12 years in lending. She will go above and beyond to protect her buyer/seller(s) interest. She is quick to respond to emails or phone calls, and jumps right in to help solve any issue that she can help with. I have referred buyers and sellers to Osa and continually receive positive feedback and appreciation for the referral. I would recommend Osa to anybody and know they will be handled with care and expertise. Please feel free to contact me for any recommendations on Osa’s expertise in real estate.”
“In 2013, I was interested in buying an investment properties in Phoenix. So Undhagen came highly recommended and I soon found out why. Osa is intimately familiar with the area and surroundings and was able to educate and advise me on the type of investment I wanted to needed. She supplied detailed comparisons of the various options with estimates of ROI and cash flow. She was able to show me a variety of properties but, having done exhaustive due diligence, never wasted my time with properties that were unsuitable. The search was not only enjoyable but highly educational for me! So knows so much about the region and the market. After finding the perfect property, Osa’s guidance and skill got us the right price and made the sale virtually effortless on my part.
As I am an absentee landlord, Osa has been managing the property for me. She is extremely detail orientated and has a great network of professionals in the area. Since purchase, the property for me. She is extremely detail oriented and has a great network of professionals in the area. Since purchase, the property has not been vacant due to Osa’s timely and targeted listing efforts. Any repairs and/or maintenace have been attended to in a timely and efficient manner with little to no oversight required from my end.
I worked with a number of realtors and property managers but Osa’s professionalism and knowledge are unmatched. She is an absolute pleasure to work with!”
“My experience with Osa when selling my home was very positive. She is very knowledgeable in her fields and always followed through with all of the necessary details. She kept me informed with the progress of the sale and took the time to explain how the process works and what to expect next. She was very helpful in providing feedback on getting my home ready for market as well as explaining the comps in my area so that I knew how to determine an appropriate asking price. She assisted me in finding resources to address items on the buyer’s inspection report and was also very flexible in her schedule to meet me to finalize details outside of my work hours. I would highly recommend Osa for anyone looking to buy or sell their home. Her expertise in the industry made the home selling process much less stressful. Thank you Osa!”
“I want to express my sincere apprciation for Osa UndHagen realtor for West Realty. I’ve known Osa for over one year and I never doubted her ability to perform work required of her. She is consistently pleasant, professional, caring and available. She is never too busy to answer questions, help with a tough situations, listen to concerns. She does so with calmness, equanimity and professionalism. One of her best attributes is that she is a decent, honest person with lots of integrity. Therefore, without a question I know Osa will continue to be great as a realtor and manager of my properties.”
